Shipping & Returns
Your collection is delivered by a professional service in one appointment with exact placement details.
White Glove Delivery
We are raising the bar on delivery and will work with you to schedule an agreed-upon time for a full-service delivery with assembly and final placement of products.
When purchasing a full room collection, the approved final layout will be implemented during the scheduled delivery. Shipping cost included in room collections (applies only to contiguous 48 states).
When purchasing a single item, the product will be delivered as directed at time of purchase.
We want our clients to love each and every room, so we work tirelessly to get the details correct prior to delivery. A 90-minute designer session and a custom drawing of the room collection in your home help ensure the purchase is just right before delivery. Our design collections and single-item purchases are custom-ordered, so any consideration of return would be handled on an individual basis through customer service. Any returns granted for items that are not damage claims are subject to a re-stocking fee.
Frequently asked questions
We are proposing a new way of achieving your style language in home furnishings, and you may have questions. Search our knowledge base for answers.Visit fAQ's
Chat with our design team
Our design team is there every step of the way to help tailor your room to your unique floorplan and personal additions.Live Chat